Mr. Joe O'Toole:

In terms of the way we present it, outsourcing and shared services are interrelated. We read in the media about blunderbuss outsourcing, where people cut down jobs and have things done elsewhere, but that is not what we mean by outsourcing. It means keeping our staff doing what we want them to do and creating employment in other places by obtaining a service. We are talking about other arms of the State being able to do what they are doing more efficiently by sharing the service. It is probably done outside the Department or organisation concerned and there is huge potential in this regard.