Dr. Eoin Magennis:

The figures from the Credit Review Office suggest that half of the businesses that go to the office get their applications accepted. The key point is probably made in the report, that is, the necessity of not suggesting to a business representative when he goes to the bank that the request is not for him. The idea is that a company should make a formal application because there is no road or way through to any appeals process unless a formal application is made. We cannot emphasise that point enough. If account is taken of banking decisions, it should be through such a formal process.

If there is an accountability for banking decisions, it has to be through that formal process.