Peter Mathews (Dublin South, Independent)
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In the realities of life, the ombudsman has to deal with a deluge of cases. It takes time and work to prepare for an oral hearing. It is easier to be able to control the digestion of a case on a file review basis but it may not be the way to get to the kernel of the situation, particularly where it would be interesting and very instructive to hear the evidence, to hear how a David can take on a Goliath.