Mr. William Prasifka:

I apologise for that. It was quite clear from all our interactions that it took an enormous effort to get this over the line, to enable us report on individual providers. My understanding is that this was less a case of the ombudsman and the bureau hand-in-glove, we were hand-in-glove with the Department of Finance, which guided us on what it would be appropriate to include in this report. It was quite clear that the statutory instrument would be very prescriptive, setting out what we were permitted to do. We drafted the report fully in anticipation of what was going to happen.