Ms Jacqui McCrum:

We were allowed to give a breakdown by sector, for example, investment, banking and insurance sectors. We further broke down cases into our headings. The Chairman has asked about the cases in Danske Bank. Two cases were substantiated and four cases were partly substantiated in relation to accounts. That is as much detail as we are allowed to give. We cannot go down into the detail of the specific issues. We looked at the themes coming through the review. As we have discussed this afternoon, the themes related to payment protection insurance and the mortgage arrears process. For the first time in our bi-annual review we have put some cases at the back and they demonstrate where findings were upheld, partly upheld and the type of complaints coming through. We would have published that on our website and in our annual report that comes out once a year. We have sought to try to inform people as far as we are allowed to do within the confines of the legislation.