Oireachtas Joint and Select Committees

Wednesday, 5 March 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Bi-annual Review 2013: Financial Services Ombudsman

3:30 pm

Mr. William Prasifka:

In our own way, we have tried to do so by effectively identifying certain types of cases where there is not a huge evidentiary issue and trying to fast-track them. We have had limited success in doing so because we can catch a lot of cases that are appropriate to fast-track but the question is how to avoid including in that collection, cases which are not appropriate to deal with at that level.