Mr. William Prasifka:

No, we are certainly aware of all cases where the claimant has come back to us and has informed us and we certainly pursue all of those. With those, sometimes it is simply a matter of judgment. For example, there was a recent case where we had learned that a provider is in liquidation. In those circumstances we contact the liquidator and take all reasonable steps to ensure that the direction is complied with but at the end of the day, our direction only goes to the provider. If that provider does not exist any more, there is nothing that we or the complainant can do.