Oireachtas Joint and Select Committees

Wednesday, 5 March 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Bi-annual Review 2013: Financial Services Ombudsman

2:10 pm

Ms Jacqui McCrum:

It may not even be a systemic issue. It could be an issue of regulation. I have been in this position since the end of August. When I was racking my brain while Mr. Prasifka was answering the Chairman's question, I recalled two queries from the findings I have come across that I have referred to the Central Bank. They related to the payments services directive with one particular provider.

The other one related to moneylending activities. We would report them once the finding comes through and we would follow it up at our quarterly meeting to make sure it has got it and then it is up to it to take the next-----