Oireachtas Joint and Select Committees
Thursday, 20 February 2014
Public Accounts Committee
2012 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 9 - Office of the Revenue Commissioners
Chapter 23 - Revenue Collection
Chapter 24 - Management of Revenue Debt
Chapter 25 - Taxpayer Compliance
Chapter 26 - Corporation Tax Losses
Chapter 27 - Tax Audit Settlements
1:10 pm
Ms Josephine Feehily:
If people have a complaint, as opposed to a technical tax appeal, we have a complaints process whereby they can seek to have the handling of their case reviewed. It goes to internal people who have never touched the case previously. It is all set out in a process. One complains locally first, it is escalated and then one has a choice-----