Ms Josephine Feehily:

That was last year in the case of the LPT. The Local Government Management Agency had its own compliance programme, with which I am not familiar. We have not done any work on the household charge until now. This is new work for us. The reminder letters concerned the payment of local property tax in 2013. We wrote to people whom we felt should have engaged with us, particularly in the social protection category who were in receipt of social protection payments. We put a lot of work into making sure they knew they could avail of deferrals, exemptions and so on. Many of the reminder letters were in that category. We also wrote to people where we were about to make a mandatory deduction from their salary.