Stephen Donnelly (Wicklow, Independent)
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What I am suggesting might prevent some cases that are doomed to failure from going to the Information Commissioner. If a bank writes to a distressed borrower at present, self-empowering information must be given. The bank must state the law and the customer’s rights and give links to relevant information. Similarly, an FOI officer should state the reason for refusal to the maker of a vexatious claim and direct the latter to where he may gain an understanding of what is meant by “vexatious”. He should be told that, on gaining this understanding, he may appeal the matter to the Information Commissioner.