Jerry Buttimer (Cork South Central, Fine Gael)
Link to this: Individually | In context | Oireachtas source

We raised that point at previous meetings with the HSE. To reinforce the issue, I recommend that there be a point of contact for people in the review process. A cold letter landing on the mat is not enough. This cannot be an inhumane, bureaucratic exercise. It must be about the person. I hope that the Minister, Mr. Burke, Mr. Tony O'Brien and the HSE consider putting in place a dedicated person with whom a medical card holder can speak instead of simply receiving a letter in reply. Deputy Conway was right.