Ms Anne Vaughan:

First, the person concerned will most probably have been involved in a group engagement and a one-to-one engagement will follow. We will take all of his or her details - age, background, educational attainment - and create a profile. We have developed a diagnostic tool with the ESRI to predict the chances of individuals leaving the live register. This allows us a way of focusing on the people who will find it most difficult to leave it. As I said, Pathways to Work 2012 was focused on new people because we believe the sooner we engage with individuals the better. We have built profiles of new entrants in that way. What we have engaged the ESRI to do is to profile the existing group of long-term unemployed persons and the remaining individuals on the register, using the data we already have for the long-term unemployed. It is an analysis and desk exercise and we will not be meeting the people to be profiled. Once they have been assigned a profile, we will use that information to decide whom we will call first. We cannot see everybody at the same time. We must have some way of deciding on the order in which we will see people. The objective is to engage quickly in order that ideally we identify their needs to enable them to take up employment.