Ciarán Cannon (Galway East, Fine Gael)
Link to this: Individually | In context | Oireachtas source

The appeals process in place at the moment is to determine whether Bus Éireann is operating a scheme in accordance with the criteria laid down by the Department. If a family considers it is being hard done by or incorrectly treated by Bus Éireann, it can appeal it and those appeals can be successful. There is an independent appeals board.