Mr. Patrick Kenny:

As Ms Goggin outlined, what is required to commence a criminal investigation is someone who is willing to make a statement which will provide grounds for a search warrant. That is not just confined to this sector. People will complain but then they will not put pen to paper in order to provide us with the basis to pursue matters. People are often very reluctant - in the context of both the criminal and civil cases - to come forward. There are other areas of law in respect of which the National Consumer Agency can compel people to come forward. However, the Competition Authority currently does not have that power.