Oireachtas Joint and Select Committees

Wednesday, 19 June 2013

Joint Oireachtas Committee on Education and Social Protection

Third Level Student Grant System: Discussion with SUSI

2:55 pm

Mr. John Conroy:

On the situation regarding appeals, I will begin with the 118 current cases mentioned. They will take us another eight working days to process. In each case we are looking for the final documents which would bring those people across the line. I welcome the initiative the Deputy has taken, that is, writing a letter to the Minister.

There are 540 cases in the appeals process. About 60% are a result of our close out campaign where people still owe us one or two pieces of documentation or information. All were afforded the opportunity to appeal, provided they sent us the outstanding document, with the view that we would be able to award their grants. None of those appeals are any older than two weeks. One has 30 days after we make an award or refusal to appeal. All 540 cases are current and we will work our way through them as quickly as we can over the next two or three weeks. I will make a commitment that we will provide the committee with an update in three weeks' time on how many cases are outstanding.