Mr. Bernard Sheridan:

Some research was done by people within the bank and they considered Norway, for example. It showed that the cost of an over-the-counter transaction from the bank's perspective is significantly higher than that associated with an ATM, which in turn is significantly higher than that of an online transaction. The Deputy is correct that, to date, the banks have not really distinguished between the different channels in terms of the charges they are imposing. However, they are telling us they plan to do so.