Mr. Seán Ó Foghlú:

Initially, we put in place an implementation group with ourselves and the CDVEC, as well as the Department of Public Expenditure and Reform, to come up with the initial implementation plan. Since then, the Department of Education and Skills has been supporting the CDVEC in implementing the plan. Two trials were carried out, one of monthly payments to students and another of the initial online application process. Those trials went relatively well, although a number of difficulties and challenges arose. Nobody could have guessed the nature of the information flows. That is one of the biggest issues that will show up in the review - the need to go back on initial applications with documentation and keep on going back. The issue is not only the efficiency with which people provided further information but the efficiency with which the system got back in to review the further information, whether the applicants had to go to the back of the queue or back into-----