Ms Patricia Murphy:

I will deal with the question on commission. One of the findings of the report is that there was no universal approach to reflecting commission. With regard to individual products, I am not quite sure of the situation. One would need to examine the original raw data. The general conclusion was that there was no universal approach across products.

In response to the Senator's assertion that consumers should know precisely what they are paying for, I might ask Mr. Joe Morley from the Central Bank to comment further. One of the findings of the report was that there was no clear link between charges and the actual service being provided. That was part of the transparency issue - one could not necessarily tell precisely what one was paying for. Some of that is being dealt with in the consumer code.