Oireachtas Joint and Select Committees

Thursday, 17 January 2013

Public Accounts Committee

Commission for Aviation Regulation - Financial Statement 2011
Commission for Communications Regulation - Financial Statement 2011
Commission for Energy Regulation - Financial Statement 2011

10:35 am

Mr. Cathal Guiomard:

We have the resources to manage a normal year’s complaints, which would be approximately 300 to 400. However, if a big increase is triggered by a particular cause with a finite number of staff, typically it would take longer to process the complaints.