Mr. Cathal Guiomard:

We moved three of the administrative functions of the office, passenger complaints, airline licensing and travel trade licensing, to the Internet in recent years. Half of the staff of the office were involved in the work with the IT firm to allow what is now possible, that the public or licence applicants can make an on-line application to the office. That is a large part of why we can continue to do the work of the office with much lower staffing levels. A substantial amount of work was involved for the staff and to reflect that I made a performance-related payment to the people who had been involved at the end of the entire project. That accounts for the expenditure the Deputy mentioned.