Oireachtas Joint and Select Committees
Tuesday, 6 November 2012
Joint Oireachtas Committee on Environment, Culture and the Gaeltacht
Establishment of Uisce Éireann: Discussion with Bord Gáis Networks
4:15 pm
Mr. John Mullins:
We have been caught as a utility in the past and have learned the hard way that where we have gone into counterparty arrangements with entities that are not of appropriate creditworthiness, effectively we have had to take contracts back, lock, stock and barrel, and move them elsewhere. We do not want to be in that situation again, which would lead to discontinuity of customer service, or even the threat of same. We must also ensure that we engage experienced operators in terms of modern-day technology and customer service.