Mr. Aidan Cassells:

On the question regarding staff, many of the people who worked in that capacity in Quinn insurance Limited continue to administer our claims, although some of the senior management have left the building. In terms of governance, we have utilised the services of two United Kingdom-based experts to review file handling in our claims operation. The response from them has been encouraging and positive, which gives us reassurance that the files have been handled efficiently. That has been endorsed by the chairman of our claims advisory committee, which gives us comfort looking ahead. We will continue to monitor the issue very closely.

On the question of experience within the State Claims Agency, I will leave that for my colleagues in the Department of Finance. My interaction with the head of the agency has shown him to be a very experienced professional and we are very keen to have him working with us.

Under the transitional service agreement, we have outsourced all of our services to Liberty Insurance, not just the claims side, at an estimated cost in 2012 in the region of €25 million. This includes financial compliance and risk management as well as claims. It is a significant cost but one which we constantly monitor to ensure we are getting adequate value for it.

On the question regarding the actuarial activities of Milliman, PricewaterhouseCoopers and EMB, that is an issue we are examining from the point of view of legal redress. As such, I cannot go into too much detail at this point.