Mr. Liam Woods:

We presented on this matter previously. The 2010 report to the committee contained an income Chapter, in which context the Comptroller and Auditor General made known to the committee and we responded to some concerns about the process that gave rise to so many forms being outstanding. That process is primarily driven by the requirement of insurers to have the demographic detail, which is contained in our patient administration system on the day someone leaves hospital, as well as the form signed by the consultant.

Two sets of data being required for submission of forms is the primary factor giving rise to delay. Within the consultant process there is a certain amount of administration.