Ms Maria O'Dwyer:

That is okay. In terms of housing and connections, we have put in place a developer liaison team for engaging with developers. This year, we established a new engineering team within that team. It very much works with developers to address technical issues and to help with any issues that may arise during planning, and also to work on the detail of those applications with respect to water services as they come through our process, and identifying where it is possible to connect and where we can facilitate it.

Right across our organisation, from within customer to infrastructure delivery and asset management, we are always trying to find ways to enable development and to say "Yes". There are complications, going back to the size and extent of our network. That can be challenging at times. I am happy to take away some of the specific details Deputy Boland has. Where they relate to a one-off house, I hope she understands that it could be complicated. For large developments, we have a specialised team in place. The small one-off connections are coming through our call centre. We have a new team in place there as well to try to fast-track that. We have put a lot of additional resources into that space this year and we are starting to see our performance metrics increase in terms of response rate. I appreciate that there could be challenges at a particular point in time. I am happy to follow up with the Deputy.