Mr. Andrew Torrance:

We worked with the Department to make sure that once it is indicated that a direct response is required from the Department, that is communicated to the Oireachtas and to the NCSE as well. It has come to our attention as recently as this week that this does not always happen so we have asked to schedule a meeting with the members of staff who are actually dealing with that on the Department side so that we can make sure we are aligning it. This will ensure that when someone is told that they will get a direct reply from the Department or the NCSE, we will know about it as well. I think we are having that meeting on 2 October, because we do not want that to happen again.