Ms Catherine Quirke:

The campaign gave SNAs a voice. Before that they were afraid and they just took whatever was thrown at them. By working together and saying "Yes we deserve respect", they knew their campaign could succeed. This is why we are getting so many emails because SNAs are questioning what they need to do. They are asking whether they have to go out and sweep the yard or do similar things. At least they now have some place to come and ask for advice. People are starting to sit up. There is still an awful lot of people out who are not respecting SNAs. When a person gets to the end of a ladder and is on the last rung, some SNAs feel they are 3 feet underneath that. This is not what anyone should feel in any job.