Séamus McGrath (Cork South-Central, Fianna Fail)

One of the issues that is constantly raised with public representatives regarding the RTB involves the delays in resolving complaints or disputes on the landlord and tenant side. Where does the RTB see things now in terms of its timeline for dealing with disputes? Does it see that timeline coming down? It has been said that additional resources are being made available. Could the witnesses comment on that? I also have a question about third-party complaints but I will first focus on the RTB's ability to deal with disputes and complaints, the delays that are often involved and resources.