Evanne Ní Chuilinn (Fine Gael)

Do not trust computers; it is a trap. I am conscious that we are talking about the future of the An Post network. Last year, in Dublin 12, we had an unfortunate situation when one of our postpersons retained a lot of post which resulted in people missing appointments, including medical appointments. After the fact a lot of post was found in a room of a house. An awful lot of people did not get post for months at a time. In terms of trust restoration, what has An Post done to ensure such a case does not happen again?