Mr. Paul Savage:

I rarely turn on the radio without hearing some organisation saying it needs more staff. If we could get more staff, we would like to but you do what you can within the staffing complement you have. We have taken major steps on ACRES in moving additional people into the scheme over the past 12 months. We have restructured and streamlined the way we are organised. We have tried to simplify the way we do things to get the payments out more efficiently. We have worked hand in glove with our IT counterparts and our colleagues on the Pillar 1 side to resolve those issues that need to be resolved. I would love to get more staff tomorrow or next week, as would anybody in any business or enterprise across the economy, but that is not possible. We have to work with what we can get our hands on. We are doing that as effectively as we can. There are challenges there and, as I have said, the complexities make it difficult. We need to ensure we are using the resources effectively. I believe we are using them very effectively. The progress we have seen over recent months reflects that.