Mr. Kevin Bakhurst:

I have heard that before. I have heard people say that this time it really is at an all-time low. However, I would say that it is very mixed around the organisation. Change is very difficult. There was also a very high level of anger and disappointment among staff about the events of 2023 and previously. There is a long road to recovery from that. We need to bring in a lot of cultural change in the organisation from the top down, among managers and in the way people behave in the organisation generally. We are working very hard on that but you cannot flick a switch and do that overnight. There is no doubt that, when you are going through a programme to change an organisation and make it smaller, some areas are going to be harder hit than others and that morale in those areas will not be good. There are areas where morale is very good. In fact, we just carried out a comprehensive staff survey. It closed last week and we have just had the initial results. It shows very clearly that there are some areas where morale is very good and some areas where there is a lot of work to be done.