Ms Gráinne Loughran:

Much of the advocacy work relates to advocating for additional hours or larger packages. Moreover, where an older person might be living in a cluttered or hoarding environment, a home support worker will not and cannot enter, for the sake of their own health, so it is about advocating for all the services around that to try to engage with cleaners, get grants and so on to re-engage. We might support somebody to apply for home support but often they cannot get it because of the nature of their situation, but the nature of their situation might mean they need it all the more, and that is another challenge.