Ms Margaret Attridge:

Our operating model is primarily an insource model. Our leakage crews in Dublin, for example, would primarily be insourced. We will, however, always continue to use contractors so we can flex up or down to respond to events as they arise or if we need to target particular areas over and above the capacity our teams would have. This is the space we are probably in now with the leakage in the Dublin area in particular.

Our crews are maxed out and we have contractors in to support them. We know that while we are going with an insource model, it is cheaper to deliver all network improvements with an insource model rather than a contractor model. It is primarily an in-source model we will be using.