Oireachtas Joint and Select Committees

Wednesday, 22 May 2024

Joint Oireachtas Committee on Transport, Tourism and Sport

ComReg’s Enforcement Functions: Discussion

Ms Helen Dixon:

Yes, clearly advertisement messages fall squarely under direct marketing that is prohibited without the express consent of the user, but that should not deny a user to necessary service messages, and that would appear to be incorrect. The prosecution of advertisement messages where they are delivered without the consent of the user was a function of my previous role, and we prosecuted cases every year. As for ComReg's function here, I think we do have a function in that users should receive alerts in respect of roaming, so we are very happy to take this away and examine it. Is it still the case today or is it historical?

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