Mr. R?n?n Hession:

I understand the Deputy's point. It is something we are engaged in. As Departments we are engaged and see each other in different forums and interdepartmental groups. We all accept the weaknesses in the system. We all have our own story and policies. The weakness is often the connection or flow from the individual customer's point of view. The confusion within the bureaucracy is not their problem and we should do more to make that easier for them. I hope I have addressed the social welfare aspects.