Ms Emily O'Reilly:

They have more of a role if there is a cross-border element to a complaint. Take a dentist in Italy who has difficulty getting registered in France or someone wants to set up a particular business in one country in Europe and cannot do so in another. They deal with cross-border matters. There may be problems arising from the European Internal Market when it is not working as it should. We do not have a mandate in that regard. We are purely related to the European administration. If people have an issue with the processes, etc., of the Internal Market in the context of whatever sector they are interested in, we direct them to Solvit.