Oireachtas Joint and Select Committees

Wednesday, 1 February 2023

Joint Oireachtas Committee on Transport, Tourism and Sport

Delays Affecting Car Tests and Driver Tests: Discussion

Mr. Brendan Walsh:

I am aware of the case the Deputy is referring to. We carried out a full investigation internally and investigated the allegations that had been made. The individual against whom the allegations were made totally rejected them and our findings found nothing to support the claim. The situation has since been lifted to the Ombudsman for consideration. I am satisfied my team has looked into the matter in the most stringent and professional manner.

In that type of environment, where a supplier, as an ADI, provides a service to customers who then go in for driving tests, something needs to be looked at if there is a high fail rate, whether that is retraining of the ADI, reconsideration of the circumstances of the test and so on. My team looked into the matter and was satisfied there had been no wrongdoing, but it has been escalated to the Ombudsman.

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