Oireachtas Joint and Select Committees

Wednesday, 1 February 2023

Joint Oireachtas Committee on Transport, Tourism and Sport

Delays Affecting Car Tests and Driver Tests: Discussion

Mr. Brendan Walsh:

We engage with Applus weekly. Mr. Synnott and his team provide me with weekly statistics at quite a detailed level, which we discuss with the Department of Transport as well every Monday morning.

Mr Synnott is fully aware of the pressure that is coming on Applus from us. Regarding performance, at the moment a series of service credits are pending with Applus on the non-performance of certain service level agreements, SLAs, particularly relating to the waiting time. Applus and the RSA are at odds on the interpretation of those. We are engaged in very robust discussions at the moment. We will have a face-to-face meeting with Applus and its management from Spain in February to try to escalate. We will try to resolve the issue and ensure we in the RSA are satisfied.

Comments

No comments

Log in or join to post a public comment.