Verona Murphy (Wexford, Independent) | Oireachtas source

I will just follow up on some issues. I asked Mr. McCarthy about the service level agreement. The reason I asked him was that there were recommendations made that the new service level agreement be put in place and that there would be measures such as indications in the service level agreement to allow us to see what grants were being targeted. I did not hear the Mr. McCarthy say anything like that. What key performance indicators, KPIs, have been set in the individual contracts? How will they be measured? I want the service level agreement to see whether recommendations are being taken up or whether we are just wasting our time here.