Mr. Cyril McGrane:

I hear what the Deputy is saying. It might appear we are not working together but I truly believe we are. Maybe that message is not getting across as well as it should. I will certainly take that away from today's meeting. We are transparent in what we do. We are happy for the guys to come in and sit with us and perhaps understand at a deeper level what we do.

Perhaps we have been remiss in not inviting them in more often to see the nuts and bolts of what we do because, as we are explaining to the committee today, it is not black and white. It would be great if it were. The vagaries of what we have been explaining and addressing this afternoon show it is quite complicated.

Wearing my An Post hat, it is not that we are choosing to make it difficult. Our ambition is to deliver on our universal service obligation, USO, day in and day out, for mail which circulates into Ireland from abroad, if I am to wear my international hat, and for domestic mail circulating within Ireland. The dual language database in English and in Irish ensures we can do that. That is what we do day in and day out. If we are not able to deliver that message as clearly as we should, then we need to do more to explain. Perhaps we need to bring the commissioner and his team further into the fold so they can understand how we do what we do.