Oireachtas Joint and Select Committees
Wednesday, 18 May 2022
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland
Mr. Jim O'Keeffe:
From AIB's perspective, we have various call lines with different times, such as for cards and so on, where customers require out-of-hours service. We have condensed some of our lines to the normal nine-to-five hours. We have continued with those critical lines where customers may require out-of-hours support.
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