Gerald Nash (Louth, Labour) | Oireachtas source

Obviously that would be a good idea, and I appreciate BPFI's efforts in that regard. BPFI certainly sees sense and the member banks see sense in actually working co-operatively with the regulators, but I would not want them to take a minimalist interpretation or view of what their remit is in this.

I also have some practical questions for the bank representatives before us this afternoon. My understanding is, and the witnesses may correct me if I am wrong, that all the banks represented here today have cut their opening times in call centres in recent times. Is that correct?