Ms Caron McCaffrey:

Absolutely. We have been doing quite a lot of work over the last couple of years on an operational dashboard for the IPS. It is aimed at looking at our performance on every level of activity within our service, at every prison, as well as at a corporate level. This is to identify where the deficits are and where we need to make improvements. There is ongoing and significant commitment from ourselves to improve our services and to improve access to services. There are some systemic issues that need to be addressed, but they are currently being looked at and addressed. We are therefore ambitious in terms of increasing our participation rates in all of those areas.