John Lahart (Dublin South West, Fianna Fail) | Oireachtas source

That would be helpful. There is so much to get through. The representatives of the Alzheimer Society of Ireland raised the issue of the low levels of training. There is a specific aspect of that I wish to raise. I am wondering what is being done about it because it came up at a meeting of another committee that I attended in respect of gender equality. It is quite a significant issue. Typically, I cannot find the reference in question. It can be grouped under the heading of respect. Is that a big piece of training across the sector? I think it was actually Age Action that raised it. Is it a big piece? The written submission provided by Age Action refers to a warning from the World Health Organization, WHO, that:

there is evidence of ageism in the provision of long-term care to older people, for example in terms of controlling language, patronizing patterns of communication or making unfounded assumptions about older person’s preferences, sexuality or capabilities. Standards for home care, and staff training, must ensure address these issues.

Obviously, that feeds into our guests' observations on the overall need for a national framework in respect of that. What steps do HCCI members, as private organisations, take to address those kinds of issues in training in order to neutralise prejudices and ensure home care workers act respectfully in all cases?