Michael Lowry (Tipperary, Independent) | Oireachtas source

Is there a provision for the client to make an observation and to give feedback to the RSA on his or her experience with a tester? If somebody has failed the test, he or she is unlikely to give feedback in case it would jeopardise their chances in the future, but it would be good if people could do so. I am not 100% happy with the aptitude and approach of some testers to people who are taking tests. I have had too much negative feedback in that regard. It is important that a system be put in place, if it is not already in place, whereby the applicant can give feedback that is treated confidentially within the system.