Ms Carolan Lennon:

We are going to fix customer service. That is what we said we are going to do. Our company has not provided the level of service we should have provided. There is no excuse there. I do have to remind everybody that we did also connect 150,000 customers to the network and we did 200,000 repairs. We continued to build out a 4G and 5G network during the pandemic. We also continued to roll out fibre during the pandemic. My team did that. We talk about this in numbers such as 300,000 and so on. The reality is that within those numbers there are 27,000 farms, 800,000 individuals, 47,000 businesses, 300 business parks and 1,000 schools. Because of our investment and the work of my team everybody was able to get access to high-speed fibre broadband to stay connected during the pandemic. I am not in any way trying to justify the level of service that we have offered but to suggest nothing is going right is not correct. We will fix service. That is why I am here.