Oireachtas Joint and Select Committees
Wednesday, 25 November 2020
Joint Oireachtas Committee on Transport, Tourism and Sport
Broadband Connectivity and Telecommunications Issues: Eir
Ms Carolan Lennon:
Over the last couple of months we have had approximately 230,000 per month. The number of calls was high in the early days of Covid but they were not all complaints. Some were inquiries regarding appointments and whether Eir was still open and active and others were from people working from home inquiring if they were on the right package, if they needed a bigger broadband bundle or if they could get a faster speed package.
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