Ms Karen White:

The e-commerce directive lays out the legal framework relating to illegal material being hosted on our service and generated by users. We have a zero tolerance policy for child sexual exploitation, CSE, material. If we find it, accounts are suspended immediately and the content is reported to the National Center for Missing and Exploited Children. We work with a range of organisations from the Internet Watch Foundation to INHOPE, which runs 46 hotlines across 40 different countries. We work closely with law enforcement on these matters. The chief executive of the Internet Watch Foundation stated in a previous report that 1% of the content the foundation had removed for violating CSE policies was found on social media services in 2017. It is a very low percentage in that respect but is nonetheless a grave issue. In our most recent reporting period, for which we provided figures of our enforcement actions in the Twitter transparency report which is published biannually, we took action on 29,824 pieces of content for violating our CSE policies. We are certainly open to further collaboration in this area but we take the issue of child safety on our service very seriously.