Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

How does that rest with the facts? Two of the senior directors in the banks to whom Mr. Justice Hedigan referred, and which fund his organisation, used obscure arguments to try to frustrate their customers' attempts to make a complaint to the Financial Services and Pensions Ombudsman. The customers were entitled to make the complaints because of legislation, which I brought in and which was passed virtually unanimously by the House, that allowed them to make such complaints, which the banks had told us they would facilitate. Do CEOs tell the IBCB, on the one hand, that they are pro-culture and in favour of the board's work while, on the other hand, they fight the banks' customers? How can the IBCB square that circle?