Dr. Kathleen MacLellan:

We know from what we have seen to date that the success factors that apply to the decongregation programme include the availability of housing and our ability to put in wraparound services and tailor them to individuals. There is a need to give individuals time to consider transition. As they move towards transition, any necessary adaptions to the process we are undertaking must be made. As part of the build-up, the roles of staff have been changed to ensure they are in place to support decongregation. Much of that work is complete, but more of it needs to happen. The other point I would like to make about the slower pace of the decongregation programme at the outset is that we probably underestimated how long it was going to take to prepare people to make the transition. Some people were early adopters and were ready to make the transition. Others need time to consider where they want to go, how they want to go and whether they want to go. Much of this relates to the enablers we can put in and the supports we can provide to individuals. We have to allow each individual to make a decision about his or her transition to a decongregated setting. We can probably do better over time as we support people and work on how we communicate with people. We cannot simply move people out within-----